Patient Reviews
"I have been coming to smile orthodontics for the last year and I could not have picked a better orthodontist. All the staff have been professional and friendly. They took great care of me while I was in braces. Dr. Tongco is friendly, attentive and has taken good care of my smile. Dalton started me out with my braces and he was with me on Debond day. He has also been very professional, personable and knowledgeable along the way. 10 out of 10 recommend Smile Orthodontics."
"I wanna share that this place is the place to go for braces. My kids had a great experience during their time here. The staff makes it fun for them, while being very knowledgeable and professional. It makes a difference because we usually dread dental appointments. For them, I am grateful."
"Absolutely loved it!!! All of the staff was extremely friendly and helpful, beginning to end! Very clean, and was even able to get my braces on the same day! Definitely will be recommending to family and friends"
"I love Dr. Tongco;Her attention to detail calmed my fears. She’s very knowledgeable and her equipment, is up to date. The atmosphere is clean and contemporary. The staff is friendly and welcoming with attention to detail.I’m excited to get Invisalign with Smile and Co, even though I had fear of the extractions, fillings and crowns before Invisalign.This is the best referral ever. I’m no longer afraid and I’m looking forward to seeing the results. You will love this too. It’s the family orthodontist spot y’all."
"This week, my son had his initial consultation for braces and we received outstanding service from the moment we walked through the door. The front desk staff, dental technician, practice director and doctor were all warm and personable. Each team member took the time to thoroughly explain the financial details, the orthodontic process, and the various treatment options available. We were especially impressed by the advanced technology used to preview the progression and expected results.We truly enjoyed our first visit and the thoughtful follow-up afterwards made our decision easy. We are excited we found the right place and look forward to a wonderful experience throughout this journey!"
"I’ve had such a great experience here! From the front desk to the financial office, everyone is incredibly kind and welcoming. My Invisalign treatment has been amazing! Dr. Tongco pays close attention to detail and takes the time to adjust and personalize treatment so that we’re both happy with the results. That level of care really stands out.I’ve loved my experience so much that I brought my daughter here for traditional braces, and she’s had the same positive experience. All of the techs are friendly and amazing. They remember us and greet us by name, which makes visits feel personal and comfortable. I especially appreciate how they involve teens in their own treatment, even having them sign a commitment to take ownership of their care. It’s such a thoughtful and encouraging approach.Highly recommend this office if you’re looking for a team that is skilled, attentive, and genuinely cares about their patients!"
"I’ve been getting my braces treatment here, and every visit has been a great experience. The staff is always welcoming and makes me feel comfortable, and I’ve really seen progress in my smile. Even when I had a bracket break, I was able to walk in without an appointment and they fixed it right away. It’s clear they genuinely care about their patients. Highly recommend!"
"Great staff very perfessional , if you're are considering braces this would recommend smile & Co. Family orthodontic"
"Very great experience Dr. Tongco and her staff and beyond excellent. From the front office to the back it was a pleasant experience. A very clean area I’d recommend them to anyone who needs braces or clear aligners"
"Hi Teresa G. I'm really excited about Smile Doctors. I've always needed braces, I'm very happy that i chose Smile Doctors. Not only the Dentist are very extraordinary and Professional also the Dentist Assistance are Magnificent. The work that they do is amazing. My Teeth are already beautiful while I'm wearing the braces.They are caring, Gentle & Very respectful. And They've been by my side all the way through my wonderful experience. I'm Happy 😁Thanks Smile DoctorsI'm all finished with my treatments,. And finished with my braces and my Teeth is beautiful and my smile is Amazing! I want to thank the Doctor she's the best & the staff is wonderful as well. My smile will last a life time ❤️."
"Everyone in the office from front desk to dentist everyone is so nice and so helpful and they are quick to get you in and out with great results. Absolutely recommend this place for braces.!!"
"Great customer service- top tier! My son got braces same day as consultation. Love the app which allows parent and patient to communicate with orthodontist."
"My daughter had braces for 2 years and Smile Doctors was great."
"10 out of 10. quickest dentist appointment I’ve ever had and I got my braces done right after paying my down payment. Also Quante rocks!"
"Mrs. Brown, Dr. Irish Abigail Tongco, and their team are very professional, friendly, and understanding, and they take the time to explain everything thoroughly. I was a bit overwhelmed since this is my first child with braces, and I have another who will need them soon. Braces can be expensive, but they worked with me on the down payment and payment options. At the beginning of the year, I’ll be moving forward with getting braces for my oldest son as well.I’ve been bragging about them since we left yesterday to family & friends because I know I can be a handful when it comes to my kids. I’m very hands-on and concerned about their well-being and care. I truly feel my son is in good hands with their team. Looking forward to my sons journey & amazing smile 💪🙏🏼🤗"
"Hi Teresa G. I'm really excited about Smile Doctors. I've always needed braces, I'm very happy that i chose Smile Doctors. Not only the Dentist are very extraordinary and Professional also the Dentist Assistance are Magnificent. The work that they do is amazing. My Teeth are already beautiful while I'm wearing the braces.They are caring, Gentle & Very respectful. And They've been by my side all the way through my wonderful experience. I'm Happy 😁Thanks Smile Doctors"
"Very clear instructions on what to do with your braces. Staff is very kind and informative to any questions asked!"
"Dr. T and Staff was amazing during my braces treatment. They made sure to address any concerns and fit me in when needed. I enjoyed their family vibes and the welcoming atmosphere. Thank Dr. T and Staff for making my experience memorable!"
"Oh my gosh, where do I begin! Everyone is so friendly from the moment you walk in. It makes it so much easier when it’s time to go in for treatment. They go about and beyond in every way. I opted for traditional braces to help with my shifting teeth. The Orthodontist Dr. Tongco is so sweet and caring also very knowledgeable and explains everything in simple terms. The quality of care is outstanding. They treat you like a person, not a patient. I love my new smile! The entire orthodontics team is superb. The best place for braces."
"I just got my braces off today, and I couldn’t be more grateful for the experience I had with Smile & Co. Family Orthodontics (formerly Smile Doctors Mesquite). From start to finish, this team has been absolutely exceptional.Every single visit was a positive experience — the staff is incredibly friendly, welcoming, and professional. They made what could’ve been a stressful process feel smooth and easy. You can tell right away that they genuinely care about their patients. They always took the time to explain things, answer questions, and make sure I felt comfortable and confident during my entire treatment.What stood out the most was the kindness and warmth of everyone there. You’re not just another appointment to them — they treat you like family. I always looked forward to coming in because I knew I’d be greeted with smiles and treated with respect.If you’re looking for an orthodontist who goes above and beyond with both care and customer service, I highly recommend Smile & Co. Family Orthodontics. This is hands down the best place to go. Thank you all so much for everything!"
"I just got my braces off today, and I couldn’t be more grateful for the experience I had with Smile & Co. Family Orthodontics (formerly Smile Doctors Mesquite). From start to finish, this team has been absolutely exceptional.Every single visit was a positive experience — the staff is incredibly friendly, welcoming, and professional. They made what could’ve been a stressful process feel smooth and easy. You can tell right away that they genuinely care about their patients. They always took the time to explain things, answer questions, and make sure I felt comfortable and confident during my entire treatment.What stood out the most was the kindness and warmth of everyone there. You’re not just another appointment to them — they treat you like family. I always looked forward to coming in because I knew I’d be greeted with smiles and treated with respect.If you’re looking for an orthodontist who goes above and beyond with both care and customer service, I highly recommend Smile & Co. Family Orthodontics. This is hands down the best place to go. Thank you all so much for everything!"
"Coming to Smile & Co. Family Orthodontics for a second opinion was the best decision I made for my child’s needs. Let’s start off with amazing, friendly, professional customer service. I love how Smile & Co. explained everything to me, as far as pricing , how long my child would need treatment , and what would they prefer is best for my child braces or Invisalign overall just expectational explanation. Nothing but amazing things to say about Smile & Co. Family Orthodontics. Again thank you so much to all the staff that walked us through the process step by step!"
"I cannot say enough good things about Smile & Co!!! I am a local dentist that refers every patient interested in braces or Invisalign to this office! The cases that Dr Abby has done for our patients in Mesquite have been incredible. Every single person is so excited and cannot stop smiling when they are finished! I have even told patients I want to get my teeth re straightened with Dr Abby! We are so lucky to have her in the Metroplex. Everyone is so friendly and knowledgeable that works there as well!!"
"I had a fantastic experience from start to finish at Smile & Co.! As an adult getting braces for the first time, I was a little nervous, but the entire team made the process smooth, welcoming, and stress-free. The customer service was top-notch, everyone I interacted with was kind, professional, and attentive. While the whole team was wonderful, I especially appreciated working with Abi, Blanca, and Dr. Tongoco. They provided consistent support, clear communication, and took the time to make sure I understood each step of the process.Their high-touch approach and personal care helped me feel confident and well taken care. The office was clean, efficient, and incredibly well run. I’m so grateful for the level of care I received and highly recommend this office to anyone especially adults considering orthodontic treatment. You’ll be in excellent hands!"
"I love the staff here! My smile will be better in no time. Dr Tangco and her staff are all super SWEET! It’s clean, organized, and they’re always smiling and kind. I called on a Thursday about a wire issue with my braces and someone came in on Friday to help correct it for me. I send everyone here. They have definitely earned my continued business. 💕💕"
"I just want to say thank you from the bottom of my heart. After visiting four different orthodontic offices that couldn’t help my autistic daughter, I finally found a place that truly cared. Your team took the time, showed patience, and made my daughter feel safe and comfortable throughout the entire process. It meant so much to see her finally get the braces she needed without fear or stress. Thank you for your compassion, understanding, and professionalism. You’ve made a huge difference in our lives!"
"With this being the first time my children has had braces the entire staff made this as simple as simple could get . Every detail was explained thoroughly . I was provided with Contact info incase I had additional questions after my visit . The facility was very neat !"
"Overall great experience at this orthodontist. Everybody is very helpful and friendly. Made having braces easy. Dalton my clinician was awesome."
"I started seeing Dr. T in 2019..…. Within one year, I had my braces removed!! With her knowledge, expertise, and Amazing skillset, I was able to achieve the perfect smile in a reasonable amount of time!! Even when I had a few issues with the wire due to my teeth shifting, there was no issue with me coming in to have it taken care of the next day! The staff is amazing as well! Smile Doctor Braces in Cedar Hill is THE BEST for orthodontic care!!!!"
"Thank you Smile Doctors for my beautiful new smile! Absolutely recommend this location! My daughters will be here soon to get their braces 😉"
"All the staff are super friendly and very professional. Was very happy to get my braces taken off here 😁"
"This Dr and amazing staff was so extremely supportive and helpful through the entire process. Delton the young man who removed our son’s braces was thorough and professional. His knowledge and training made the removal of his braces smooth. Thank You Smile Doctors - Cedar Hill"
"First time here was right after Christmas for my consultation. I went back today for my braces the experience from the time I walked in to the time I walked out was absolutely amazing. I have anxiety really really bad and Dr. T was THE BEST she made sure her assistant knew how I felt and they both were excellent. Juanita who put my braces on was extremely helpful and she did everything perfectly. It did not take long at all for my braces to be put on. The front office ladies were really nice and helpful overall the entire place was great and I truly appreciate experience like this."
"I’ve been going here for almost 4 years and today was the day I got my braces off. Dalton assisted me and was really great. The service was AMAZING! I felt so welcomed and everyone was so kind! 10/10 definitely recommend."
"I had braces for three years 😖 and visited several Smile Doctors locations due to my frequent travels. Among all these experiences, Dr. Tongco and her team stood out as one of my favorites. They maintained full transparency regarding my treatment plan, ensuring I always knew what to expect next. Moreover, they went above and beyond to accommodate my travel schedule, making the entire process much smoother. Dr. Tongco and her team truly exemplify exceptional orthodontic care. Highly recommended!"
"I had braces for three years 😖 and visited several Smile Doctors locations due to my frequent travels. Among all these experiences, Dr. Tongco and her team stood out as one of my favorites. They maintained full transparency regarding my treatment plan, ensuring I always knew what to expect next. Moreover, they went above and beyond to accommodate my travel schedule, making the entire process much smoother. Dr. Tongco and her team truly exemplify exceptional orthodontic care. Highly recommended!"
"Alva and Dr. Tongco have been amazing with my daughter's braces! Ever since our first visit, we've been treated like we're the only patients there!"
"Smile doctors has help my daughter improve her smile. I really recommend smile doctor if you want braces !"
"I just wanna say thanks to Smile DoctorsMy smile has come a long away to where I can actually smile again . Thanks to the friendly staff for keeping me on point . Gonna miss my braces when they come off but gonna love my new smile . Thanks smile Doctors you guys are extremely AWESOME 😊😊"
"I love Smile Doctors! Every time I go, the staff and doctors are always so friendly. They won’t hesitate to answer any questions or address any concerns you have. If you would like braces, I definitely recommend you come to Smile Doctors!"
"They’re super nice! Angie Perez did my braces, did a great job, and Abi helped me with the process! Amazing people."
"I hardly ever leave reviews but I had to let any and everyone know if you are looking for an amazing place to get your braces or any other type of orthodontic care this is the place! My experience here at Smile doctors in Cedar Hill was the absolute best! They are so welcoming and professional. My assistant Candace was the best! She made sure that I was comfortable, she everything in detail and made sure that I was ready for my new smile journey! She is so polite, professional, and knowledgeable. Thank you so much Candace!!! 🤗😀🫶🏽"
"made me feel better about my braces coming off"
"Everyone was so friendly made me feel welcome and safe. Always made sure I was okay while putting my braces on! They came out great!"
"Everyone there was soo nice! Even though my daughter was the one getting braces they made me feel comfortable as well. I would highly recommend🙂"
"Best place to get your braces done.Really nice staff. Well organized. Well recommended to everyone."
"Great place to get ur braces from ! Good staff"
"just got my braces off today! my teeth look great :) very sweet and patient staff, loved everything, thank yall"
"Smile Doctrs have great orthodontics, and since I have gotten my braces by them I have seen changes in 1-2 months I am very excited of how straight my teeth will be when Smile doctors take out my braces."
"Smile Doctrs have great orthodontics, and since I have gotten my braces by them I have seen changes in 1-2 months I am very excited of how straight my teeth will be when Smile doctors take out my braces."
"AMAZING! Dr.Tongco and her whole team are AWSOME. My girls LOVE having braces and the great experience they have in office. My daughter went from not smiling in pictures to now she CAN'T stop smiling. We had 4 consultations, and knew this was the office for us. Please don't hesitate to see for yourself. Thank you Smile Doctor Mesquite for the patience with the girls and their beautiful new smiles."
"My whole family has come and started our braces journey together. Everyone is friendly and nice and really seems to care about there patients. I would recommend this facility to everyone that is in need of a perfect smile."
"Just got my braces off and they look great, would highly recommend!!"
"I am absolutely satisfied with the service I received today ! They were so patient with me and made me feel so comfortable about getting braces !"
"I am absolutely satisfied with the service I received today ! They were so patient with me and made me feel so comfortable about getting braces !"
"Love my experience with Smile Braces. All of the staff is amazing and makes every visit feel homey. Love it there <33"
"This place is the best place to go to for braces!.Main reason why is because they’re all so kind and hilarious,and they’re never rude or mean to anyone.They’re waiting time is very fast too."
"I will do my best to put into words what an amazing place this is. We moved here from another city and found this place online. We came in and as soon as we walked thru the doors we felt the place so well kept, clean and we were and have every appointment been received with kindness and a smile from the front desk. We were informed of the procedures, prices and compassion to help us work a payment plan. The techs and doctors have been so amazing, they are so gentle and awesome towards everyone. Today my son was only coming in for a final check up and he would need to come back to have the braces removed, they knew school tests are coming up, and me working it can become a little overwhelming and they checked to see if they had an opening to get it all done today and they did!!! My son gets his braces off today all in one appt. We are extremely happy we found this place, I highly recommended this place.Thank you to everyone who works here and has made our experience a wonderful one from the front desk, to the techs, to the doctors, to the cleaning crew, you all rock!!The Lacayo Family"
"The best place for braces my son experienced here was the best especially Katrina her attitude and personality made our day I love this place would definitely recommend to friends and family"
"Today was a great experience for myself as a parent they made me feel much better about my daughter's diagnosis and she was also able to get the process of her braces started. THE CUSTOMER SERVICE IS GREAT I GIVE THEM A 10 OUT OF 10...They explain what problems you may have to correct in a very sensitive and clear way step by step. But most of all my daughter is so happy about starting the process of correcting her smile. THANK YOU SMILE DOCTORS.."
"So happy with my results!!!!!Amazing doctor and staff! Highly recommend Smile Doctors in Mesquite, Dr Tongco was so patient with me and the staff made me feel at home. Always greeted me with a smile and made sure I was taken care of. I previously had braces as a teen and didn’t wear my retainer after. As an adult I really contemplated going through the process again but Dr Tongco made me feel so comfortable and I got Invisalign."
"Everyone at this location is very friendly and nice. Dr. Tongco did phase 1 of my daughter's braces and the results were amazing!! My daughter will probably go into phase 2 soon and she is excited to get her braces back again. (Never thought I would hear my kid say that but I'm glad she's excited). Because of Dr. Tongco's great work and professional care my daughter aspires to be an orthodontist just like her!"
"I love the staff more than anything at Smile Braces. Always so kind and caring each visit. Wouldn’t go anywhere else."
"The Mesquite office is a welcoming group of people. They are helpful and knowledgeable, the braces experience was smooth for my daughter."
"i would recommend to anyone who wants to have braces or fix there teeth"
"They are awesome! I couldn't have taken my daughter to a better place to receive her braces. They are friendly, caring, professional, affordable, and concerned about their clients. Thank you so much for all that you do!"
"they are so professional and work with you having kids i had my 10month old baby with me and they all worked with me to watch her while i got my braces put on on. all them are super sweet and super understanding to circumstances"
"This was my first visit and I was very pleased. Alva and Doctor Abigail answer all questions I had regarding my daughters braces. Very nice staff. Highly recommended!"
"Nothing but great things to say about my experience with Smile Doctors. Everyone there from the receptionist to the doctor are extremely nice. My concerns with my smile were discussed and as of yesterday I got my braces off and I AM SO PLEASED WITH MY RESULTS. Doctor Tongco took her time, asked every visit if I had any concerns and made sure I was satisfied with the decisions she was making throughout my treatment. I just cannot express enough how happy I am! I’d recommend anyone to them!!"
"Muy amigables a mi hija la lleve para sus braces y le quedaron muy bonitos sus dientes"
"Hands down best customer service ! Everyone is so nice and caring and respectfully answered all of my questions. Excited for my braces journey with Smile Doctors !"
"I have been going here for 3 years and I cannot believe I haven’t written a review yet. First off I would give 10 stars if I could! This is my second time having braces and I have enjoyed this experience here so much more. Dr. Tongco is a perfectionist and I’m so glad I trusted her advice throughout my journey, my smile looks amazing!!! I had to bring my toddler to my appointment today and she was fussy and scared, and Dr. Tongco blew a ballon up for her and bubbles to try to make her happy 🥺. I decided to just reschedule but the staff was so sweet, caring and understanding. They know how much I wanted these things off! We moved to Arlington and I still drove here to finish my treatment instead of transferring, I love them all so much. Thank you ladies for everything! 💕 if you are thinking about coming here do it & make sure you wear your rubber bands 😂😭. I will update with pics after I get them removed 🥰"
"She did a great job with my teeth! Everyone has been complimenting me on my smile since I got my braces off. The staff are always professional and sweet. I’m extremely satisfied with my results. 10/10 recommend."
"I went to different places before I got my braces and definitely they were the best they care about their patients and work with your needs they very affordable the lady in financial is amazing thank you guys"
"Staff was extremely professional and very inviting. They were easy to talk to and were very helpful with providing information needed for my daughters braces. I highly recommend. Not to mention the price of the braces was the best I have seen."
"Leni is the absolute best!!! I moved to this office because of a realignment. It would have been nice if the patients were given better heads up of what was going on rather then hey we need to change your date. As a patient I want to see only Leni and unless she quits I will. However not everyone is as assertive as I am.Desoto office 5 star service, great music, super friendly orthodontist.UPDATE: Both my children had their braces done with this company and I do refer anyone that asks to you guys! :)"
"I love this dentist it was my first time coming here for a consult loved it so much i had my braces put on that same day. I recomend this place for anyone getting braces the staff was so nice the girl who did my braces was awesome and kept making sure i was okkay during the whole process i dont know any other place with a staff this great !!!"
"I was referred by another happy customer. So I booked at the location in Mesquite...GREAT experience! Friendly faces, welcoming personalities, thorough explanations, expeditious service, well priced. I was in and out in an hour and fifteen minutes for a consult and same day braces. Looking forward to completing my treatment with this team!"
"Words cannot express how pleased I am with Smile Doctors. Great customer service every visit, I have never had one issue out of the two years I’ve had service. Once my braces were off, I was speechless! Love the staff and Dr. Skibell, they are awesome and kept me laughing. Now my daughter gets to experience the wonderful service the team at the Mesquite Smile Doctors bring to each customer. Highly recommended."
"I've had my braces on for three months and so far so good. The doctor is amazing as well as staff no complaints yet. Cant wait to see the end results"
"I am so impressed by these ladies customers service. They made me feel so comfortable and taken care of during my visit. So glad I choice smile doctors for my braces."
"really love my experience there and my son is very happy with his braces ‼️❣️ thanks Dr and Ortho team !!!"
"My daughter just got her braces off. The staff at the Mesquite location are AWESOME. We always felt at home, affordable rates, very knowledgeable on what changes need to be made to ensure your teeth are nothing less than PERFECT. My daughter LOVES her new SMILE thanks to SMILE DOCTORS. We are truly grateful for all that you accomplished this past year."
"I had a wonderful day today as Arleen and the entire team did an amazing job on getting my braces off. This team works so well together! At 69 years old, the team has embraced me and treated me with love and respect!!I highly recommend Smile Doctors Braces!"
"Is a great place to get braces...they treat us as a family so great..its just not treating the patient they talk to every family member that comes to the appointment...love coming..kids love to come for the visit..they are so compassionate with what they do...they are the best"
"Such a sweet staff! I'm still in my braces journey, but they are very patient and willing to work with me and my schedule. They are also very helpful in getting me done by the time that I would like to finish, which is a huge bonus for me since I am in a tight schedule with life right now."
"My son's teeth are still beautiful and he's been out of his braces since 2013. I have one more child to get braces and this will be our choice once again. Especially since the reviews are still awesome."
"I am so very pleased with Apple Orthodontix, Mesquite. From the initial consult to today when my daughter had braces put on. Dr. McNeal and her team are FANTASTIC!! My daughter LOVES her braces!! The atmosphere is clean, bright, and very comfortable!! Amy at the front desk is knowledgeable and so friendly!! This will be a wonderful experience for my daughter as well as for her Dad and I. APPLE ORTHODONTIX MESQUITE ROCKS!!!!!"
"The entire staff is always very friendly and timely. I enjoy coming in for my appointments and Dr. Malhotra did a great job on my teeth. I highly recommend anyone needing braces to come to Apple :)"
"My son was in need of braces and we had been to several offices to see which one we felt the most comfortable with. He's only 11 we wanted to make sure he has a good experience. We are very happy with our Apple location and Dr. McNeal is so awesome. She takes the time to explain all the steps and make sure we're all on the same page! It's been a great experience. I would recommend the this location to anyone."
"I have had on daughter and my husband get braces at Apple. Now, my youngest daughter is getting them.Dr. Malhotra is a perfectionist when it comes to making sure his patients get the perfect smile. Beautiful work!The team at Apple Orthodontix in Cedar Hill is wonderful! They care about their patients. I would gladly recommend them to friends and family."
"It was our first time going to this office and the staff is great! My son had a great experience and he now has braces. They explained everything to him and he loves them. I'm excited to see the outcome and want to say thanks!"
"We love our Apple Office in Mesquite. Second daughter in braces and going on year five. We couldn't be happier with the financing and our beautiful smiles."
"I had really bad buck teeth and the woman in front really helped me get financing and understood my troubles. I absolutely loved the staff and I love that I that I could smile the first time in my life. Braces were life changing for me and even though I was 21-25 with braces, im 28 now, id do it again in a heartbeat if I had to! They gave me confidence, something I never had before! I am very grateful to all the staff for helping me. I wish I could post before and after pictures here, they were drastic and like I said, they changed my life! Five stars all the way"
"Great staff!!! My daughter had a great experience with this office. She just got her braces off today!! Very pleased with her results."
"My son needed braces really bad. Apple has worked with us and his smile is getting much better. The staff is really helpfull and attentive."
"My experience with Apple has been great. They are always willing to work with me when it comes to scheduling appointments, pricing, and sending reminders. I would definitely recommend them to anyone who needs braces."
